This advice could save lives [Getty]
While you’ll hopefully never need to do this, there may be a time when you need to call the emergency services, but are unable to talk for whatever reason.
When you call 999, an operator asks which service you require. If you remain silent and it’s an emergency, you’ll be asked to cough or make some other audible sound without speaking.
But what are you supposed to do if making any noise at all might alert an attacker to your presence and so you need to remain silent?
Metro has published details of the British police’s Silent Solutions procedure, which allows people to call police or other emergency services in situations when it might not be safe to make any noise.
This is important advice to remember if you ever need to dial 999 [Getty]
In these situations, the police request that callers simply dial 55, to alert the operator to the fact that they haven’t just called 999 accidentally and they do need urgent help.
After you dial 999 and you’ve been unable to audibly signal to the operator, your call will be forwarded to an operating system.
If you’re in danger, dial 55 otherwise the call will be terminated.
Alternatively the Metro has also reported an Emergency SMS procedure too, which allows you to silently text either police, paramedics, the fire brigade or coastguard to alert them to an urgent situation.
There’s a simple trick to remember if you need to call the police but aren’t able to speak [Getty]
The ‘55’ Silent Solution protocol has been in place for over a decade, although police have recently issued a reminder as not many people know about the protocol.