Sam Faiers is taking legal action against Rare London [Sam Faiers/Instagram]
The Mummy Diaries star – who is pregnant with her second child – has decided to get her lawyers involved following the sudden closure of fashion brand, Rare London.
The popular online store, which is stocked in Asos, Next and Topshop took it’s website offline after administrators ceased trade with the company.
Rare London shoppers were left furious by the move, taking to social media to complain.
Commenting, one customer wrote: “It’s been over four weeks since I returned my items… sent five emails with no reply just an automated email! Absolutely disgusting… that’s me £100 out of pocket!”
Sam Faiers recently launched her SS17 edit with Rare London [Rare London]
Another added: “Argh still waiting for a delivery for my best friend;s wedding in 2 days! £80 down the drain! And no dress. Fuming!”
And it was the same for reality television Sam Faiers – who is due to give birth in a few months – who has worked for the brand in the past.
Revealing she hasn’t been paid for her hours, Sam’s manager told OK! Online she’s taking legal action against the company.
He said: “Samantha was contracted by Rare London to promote a Spring Summer capsule collection and as yet has not been paid for the work she carried out.
Sam Faiers hasn’t been paid for her work with Rare London [Rare London]
Sam Faiers poses for Rare London SS17 promotion [Rare London]
“Her management team have made repeated attempts to contact the brand following feedback on social media however they have been unresponsive.
“We would like to highlight that Samantha has no other affiliation with Rare London or it’s associated companies. She has now instructed her lawyers on this matter.”
So, what do you do if you’ve been left out of pocket by Rare London?
A statement on the store’s website reveals you should contact your bank if you have recently places an order or are awaiting a refund.
Rare London statement on Facebook [Rare London/Facebook]
It advises you take the following three steps:
1. If you have paid with a credit card, then it is likely you will be able to obtain a refund from your credit card provider directly. We understand this also applies to PayPal transactions.
2. If you made payment via a debit card, you may be able to obtain a refund from your bank, however, this will be wholly dependent upon your banks policy.
3. In the event that you are unable to secure a refund of the monies paid then you will need to make a claim against the insolvent estate as this balance will rank an unsecured claim against the Company.
OK! Online has contacted Rare London for comment.