You are here
Home > Music > Olly Murs fans left fuming after two concerts are cancelled without refunds

Olly Murs fans left fuming after two concerts are cancelled without refunds

Olly Murs fans have been left aghast after two of his concerts were cancelled just weeks before they were due to take place, and it looks like fans won’t receive refunds.

The news emerged when the former X Factor star took to Twitter to apologise after Stephen C Associates announced that the company had become insolvent and expected to liquidate soon.

This means the upcoming ‘Olly in the Park’ gigs at Powderham Castle, Exeter on July 29 and Kings Park, Bournemouth on August 5 will no longer go ahead.

The star was keen to point out: “Although it’s out of my control I’m still so sorry & hope I can get to see you all soon!”

In a statement on the official website for the gigs, the company wrote: “The shows which will be cancelled are: The Olly Murs concerts planned for 29th July, the BSO Last Night of the Proms concert for the 30th July (Powderham Castle, Exeter) and Olly Murs concert on 5th August (Kings Park, Bournemouth) and will now NOT take place.

“Please do not turn up at either venue for these shows. As a result, the company is not in a position to offer you a refund.

“However, if you bought VIP packages with a credit card, you should contact your credit card company immediately and ask them to refund your money.”

Even though the cancellations weren’t the fault of the ‘Troublemaker’ singer, many of his fans were left upset and frustrated.

However, there is some good news for fans seeking a refund – if tickets were purchased via a credit card and totalled over £100, they’re advised to contact that company to seek a refund under the Consumer Credit Act.

Meanwhile, BH Live, which supplied some of the tickets, has vowed to supply refunds to fans affected. It wrote on its website: “Due to unforeseen circumstances this event has now been cancelled. We will be contacting ticket holders shortly to arrange a full refund.

“On behalf of ourselves and the show promoter please accept our apologies for any inconvenience caused.”

The news isn’t quite as reassuring for customers who paid via debit card, although their banks might cover the cost under ‘chargeback’, which applies when purchased goods haven’t turned up.

Want up-to-the-minute entertainment news and features? Just hit ‘Like’ on our Digital Spy Facebook page and ‘Follow’ on our @digitalspy Twitter account and you’re all set.

Source: http://www.digitalspy.com/music/news/a833575/olly-murs-concerts-cancelled-without-refunds/

Similar Articles

Leave a Reply

Top