Disgruntled commuter becomes first person to sue a rail company for regularly making him late

Fed-up Seph Pochin, 45, was held up 183 times in a year by Greater Anglia.

He was awarded £350 by a court but the firm failed to pay. Now bailiffs have been called in to recover the money.

Council ecologist Seph said: “I’m not letting them go on this.”

Seph’s journey is 32 miles from his home in Halesworth, Suffolk, to an office in Ipswich.

He said: “One cold and rainy evening, I was stuck for an hour ten miles outside Ipswich. The penny dropped and I thought something needs to be done.”

He recorded 183 delays out of 550 journeys between February 2017 and February 2018. It amounted to 28 hours of hold-ups.

Seph sued for compensation via the HM Courts online service, arguing the service fell below reasonable customer expectations.

Northampton county court made a ruling online in December and ordered Greater Anglia to pay him £350.

When it failed to compensate him by February, Seph paid £77 for a warrant to be served for the firm’s assets to be seized.

Great Anglia must now pay or face the bailiffs. It said it could not comment on the case.

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