Consumer watchdog Which? found nearly half of customers think they’re dealing with official reseller
Four sites flog them at up to four times face value after they have been returned by the public, a probe revealed.
A quarter of tickets for one Jack Whitehall show ended up for resale
Ticketmaster who sell the tickets first also own GetMeIn! and Seatwave, two resale sites.
The others are Viagogo and StubHub.
Consumer group Which? monitored tickets for 65 events between April and June.
They found 26 per cent for a show by comic Jack Whitehall were being offered by secondary sites a day after going on public sale.
Lady Gaga at the O2
A breakdown of the tickets with the highest percentage on resale sites
They also had 17 per cent of tickets to see Lady Gaga at London’s O2 Arena and 15 per cent for the First Night of the Proms at the Royal Albert Hall.
The resell sites are for people who buy tickets and cannot then use them, so have to sell.
But ticket touts use the resell sites to make huge profits.
Nearly half of customers buying from reselling sites believed they were dealing with the official ticket seller.
Which? also found the resale sites featured first on Google searches.
Ticketmaster said: “We pride ourselves on ensuring compliancy with all rules and regulations.”
The resale sites face a Competitions and Markets Authority probe following a Sun campaign.
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