SHOPPERS who queued through the night to get their hands on a bargain vacuum cleaner have claimed they were left fuming after discovering it didn’t work.
Poundstretcher were offering a cordless Hoover worth £280 for just £15 to those first through the doors for the grand opening of their store in Sheerness, Kent.
But for those lucky enough to get one of the five on offer there was said to be disappointment when they got home.
David Hollamby, who was first in line, said: "I took the Hoover back on Saturday as it did not work.
"I have now found out that none of them worked and all five have been returned.
"All I've been told was to leave my name and address and they would get back to me next week some time.
"This is so wrong how this has happened."
Sharon Cumber, 56, and daughter Michelle, 22, who were third and fourth in line have slammed the retailer saying their complaints are being “fobbed off”.
Michelle said: "It said you should charge them for 12 hours before use so we did, but there was nothing – not even a little noise."
Mum Sharon added: "To think we queued outside the store from 3.30am, it's just a bit heartbreaking really.
"And, whatever happens, I don't want my £15 back, I want a Hoover.
"What's £15 going to get me?"
They returned their Hoovers on Saturday, but were told no managers were available and that the head office was closed at weekends.
Sharon said: "I took them back again today and the store manager said she couldn't do anything until she spoke to the head office, which could be a week or so.
"When you call the head office they say I need to leave my name and number and someone will get back, but no one ever does.
"I just feel like I'm getting fobbed off."
The Sun Online has attempted to contact Poundstretcher for comment.
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