Woman taken to hospital by ambulance tries to queue jump in A&E by calling 999

A woman tried to beat the NHS waiting times by calling 999 from A&E after she was taken to hospital by ambulance.

Paramedics transported the patient from home to hospital but she was furious she wasn’t immediately treated and so called the emergency number from inside hospital .

Desperate to be seen then and there, the woman even asked for another ambulance.

The bizarre case has been highlighted by the North West Ambulance Service (NWAS) to drive home the message that using paramedics as a taxi service and arriving at hospital by ambulance will not get people seen any quicker.

Patients will be seen in order of priority, NWAS said.

Ambulance crews are also now issuing flyers to patients which contain health information, such as where and when to get help when feeling unwell.

The leaflets also encourage the over 65s, pregnant women, people with long term health conditions and children aged two and three years old to get a free flu vaccination.

The advice comes after an increase in reports by crews to ambulance bosses that people are openly admitting to using 999 as a taxi service because they think they will be seen quicker in A&E.

The case of the woman who dialled 999 from A&E occurred at Whiston Hospital in Prescot.

Ged Blezard, Director of Operations at NWAS, told the Manchester Evening News : “No matter how you get to A&E, whether it’s by ambulance or not, you will be assessed and then seen in order of priority.

"Being asked to wait is actually a good thing; it’s when you’re rushed through that you’re having a really bad day and you’ve got a serious health concern.

“Across the five counties of the North West there are, on average, around 250 ambulances and 50 rapid response vehicles on duty at any one time.

"That’s not a lot when you consider that we’re helping 130 people each and every hour of the day.

“We need the public to help us by making sure they only call 999 when someone has a serious illness or injury and their life could be at risk.

“When it’s not an emergency, people can go to the NHS website, a pharmacy, GP or call NHS 111.

"And, if it’s safe to get to hospital by other means please do so that ambulances are free for those who need them most.”

In January 2018, North West Ambulance Service dealt with 96,141 patients and 61.75 per cent were taken to A&E by ambulance.

Source: https://www.mirror.co.uk/news/uk-news/woman-taken-hospital-ambulance-tries-12022436

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