Amazon is DOWN leaving thousands of Britons unable to checkout

Posted on : 12/07/2022
Amazon is DOWN leaving thousands of Britons unable to checkout
Science 

Amazon is DOWN: Website crashes leaving thousands of Britons unable to checkout

  • According to Down Detector, the issues started at around 12:20 GMT
  • Customers are able to browse the website, but can’t complete checkout
  • A holding page reads: ‘Sorry, we’re experiencing unusually heavy traffic. Please try again in a few seconds’ 

Amazon is experiencing issues this afternoon, leaving Britons unable to checkout. 

According to Down Detector, the issues started at around 12:20 GMT and are affecting customers accross the UK. 

MailOnline tried to access the app and found that we were unable to complete at checkout. 

Instead, a holding page reads: ‘Sorry, we’re experiencing unusually heavy traffic. Please try again in a few seconds.’

Amazon is experiencing issues this afternoon, leaving Britons unable to checkout 

So far, more than 3,659 issues have been logged on Down Detector. Of those who reported issues, 81 per cent said they were having problems at checkout, 10 per cent with the app, and nine per cent with the website

So far, more than 3,659 issues have been logged on Down Detector. 

Of those who reported issues, 81 per cent said they were having problems at checkout, 10 per cent with the app, and nine per cent with the website. 

We were able browse the platform without trouble, but found that issues occurred when we attempted to complete at checkout. 

Several frustrated users have taken to Twitter to discuss the outage. 

Several frustrated users have taken to Twitter to discuss the outage, with some experiencing issues for more over 30 minutes

One user wrote: ‘Has anyone tried to buy through Amazon the last half an hour? I can’t seem to get through checkout. Keeps giving me error message and “we apologise for the inconvenience”.’

Another added: ‘Everytime I try to checkout either on amazon app or amazon fresh….keeps reporting this or an unexpected error. Even when clearing the cart.’

While Amazon is yet to comment on the issue, its help account has been replying to users tweeting about the issue. 

Replying one user, it advised: ‘We’re sorry for any difficulties you’re experiencing. Please try clearing your cache, cookies, and other common troubleshooting steps.’

WHAT ARE THE VIDEO STREAMING OPTIONS AVAILABLE TO UK CUSTOMERS?

Netflix 

Price: From £4.99 a month (with ads) or £6.99 a month (without ads) 

Hit shows: 

  • Bridgerton 
  • Squid Game 

Amazon Prime 

Price: £8.99 per month OR £79 per year

Hit shows: 

  • Tom Clancy’s Jack Ryan
  • The Boys  

Apple TV+

Price: £6.99 a month 

Hit shows: 

  • Ted Lasso 
  • For All Mankind  

Disney+

Price: £7.99 a month OR £79.90 a year

Hit shows:

  • The Mandalorian 
  • The Simpsons  

NOW TV

Price: From £9.99 a month

Hit shows: 

  • Game of Thrones 
  • Chernobyl  

hayu 

Price: £4.99 a month

Hit shows: 

  • Keeping up with the Kardashians
  • Made in Chelsea  

BritBox

Price: £5.99 a month 

Hit shows: 

  • Spitting Image 
  • Midsomer Murders  

Prices correct as of October 2022 

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