Metro Bank is down leaving thousands of customers without access to their accounts as online services and mobile app aren’t working just WEEKS after last outage

• According to DownDetector, problems at Metro Bank started just after 10am 

It’s one of the most popular banking apps in the UK, but it appears that Metro Bank’s app is down. 

According to DownDetector, the problems started at around 10:15 GMT, and are affecting users across the UK. 

The bank has acknowledged the issue, and says it is ‘working on a fix’. 

Replying to one user on X, it wrote: ‘Our app is currently unavailable. 

‘We are working to fix the problem and have it up and running as quickly as possible.’

It’s one of the most popular banking apps in the UK, but it appears that Metro Bank’s app is down

DownDetector collates reports of outages from multiple sources, including social media and mobile apps

The issue comes just a matter of weeks after the last outage. 

Users took to X/Twitter on Thursday morning to share their frustration at not being able to access their account yet again. 

One said: ‘Is this a joke? AGAIN? Why can’t I access MY money @MetroBank_Help ??? This is so urgent as well what the hell is going on – sick of it!!!’ 

Another person posted: ‘This is getting ridiculous now another issue with the app this happens weekly.’ 

Another said: ‘Again! Was only two weeks ago the last one. Think it’s time we switch!’ 

DownDetector collates reports of outages from multiple sources, including social media and mobile apps. 

According to the service, most the reports (55 per cent) were relating to problems with online banking, while 43 per cent were to do with mobile banking and 2 per cent with funds transfer. 

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