Snapchat is DOWN: Social media app crashes around the world, leaving users unable to send or receive photos
- Snapchat has gone down with users worldwide complaining of technical issues
- According to Down Detector, the problems started at about 11:50 BST (06:50 ET)
- Many Snapchat users took to Twitter to share their frustration about the outage
- Snapchat Support replied to them by saying: ‘Send us a DM with some details on what’s happening and we’ll take it from there’
Snapchat has gone down worldwide with users complaining of being unable to send or receive photos.
According to Down Detector, the problems started at about 11:50 BST (06:50 ET) and so far almost 14,000 complaints have been logged.
The US video-sharing app is working for some but others are having difficulty logging in and sending pictures.
Snapchat has acknowledged the problem, tweeting: ‘We’re aware that some Snapchatters are having issues using the app right now — hang tight, we’re looking into it!’
A number of users have taken to Twitter to share their frustration about the outage.
Snapchat appears to have gone down with users worldwide complaining of technical issues with the social media platform
Users have been complaining and the outage has been logged on the website Down Detector
This map shows some of the countries where issues are being reported by Snapchat users
One wrote: ‘Everybody rushing to Twitter to see if Snapchat is down.’
Another added: ‘Snapchat down for anyone else?’
In response, the Snapchat Support Twitter account tweeted: ‘Let’s see how we can help.
‘Send us a DM with some details on what’s happening and we’ll take it from there.’
MailOnline has approached Snapchat for a comment.
It comes just over a week after all Facebook-owned apps crashed for almost seven hours during a massive worldwide outage.
A number of Snapchat users have taken to Twitter to share their frustration about the outage
Facebook, Instagram, WhatsApp and Facebook Messenger went down on October 4 after a faulty update disconnected Facebook’s servers from the internet and brought all of its services to a halt.
The outage, which is estimated to have cost the company around $100million in lost revenue alone, meant engineers had to travel to its Santa Clara data centre to fix the glitch in-person.
But the repair was delayed because many staff are still working from home as a result of the Covid pandemic, according to one insider.
They said the glitch also brought down messaging services that remote-working staff use to communicate, so those who knew how to fix the servers couldn’t get that information to the teams inside the data centre.
In response to last week’s blackout, Instagram yesterday announced it was testing a new alert feature that will tell users when the app is down.
The social media network said the alert will appear as a notification in users’ Activity Feed when ‘people are confused and looking for answers’ because of an outage or technical issues.
More to follow
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