Virgin Media crashes AGAIN

Virgin Media crashes AGAIN with thousands of customers in the UK unable to access the internet

  • Virgin Media tells MailOnline the issue was local to Nottingham and is now fixed

Some Virgin Media customers are struggling to connect to the internet as the network provider suffers another outage. 

Users in the UK reported issues and the cause of the problem is unknown.  

Most issues focus on being able to get online, similar to an outage a couple of weeks ago which left Londoners unplugged for several hours. 

Virgin Media tells MailOnline the issue was local to Nottingham only and has now been resolved, however, many customers are still claiming to have difficulty getting online. 

Outage tracking site downdetector, which aggregates customer complaints on social media, reported a spike in issues just after midday

Users reported problems across the British Isles, with a high concentration of complaints in big cities such as London and Nottingham

Outage tracking site downdetector, which aggregates customer complaints on social media, reported a spike in issues just after midday. 

The majority of issues, around 77 per cent, focus on connectivity problems via cable internet. 

A minority of users are also struggling with mobile internet and TV issues, but it is unclear if these are related. 

Users reported problems across the British Isles, with a high concentration of complaints in big cities such as London and Nottingham.  

At the peak of the outage, thousands of users were simultaneously recording issues. 

A Virgin Media spokesperson said: ‘We’ve fixed the local issue which meant customers in the Nottingham area briefly lost broadband services. 

‘We apologise for any inconvenience caused.’ 

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