Susanna Reid gave Matt Hancock a grilling during his return to Good Morning Britain on Monday, after a 201-day boycott from the Government coming on the ITV show.
As Hancock attempted to keep up with Piers Morgan 's questions, he also had to fend off tough points from Susanna who brought the focus to care homes after becoming emotional earlier in the show discussing them.
She told him: "It was inhumane, the situation where family members couldn't attend funerals.
"It is currently an inhumane situation in our care homes with people towards the end of their lives suffering chronic loneliness because they can't see their families."
Hancock replied: "You raise two incredibly difficult challenges from this virus.
"The challenge in care homes – and, honestly, my heart goes out to people in this situation and I totally understand where they are – but keeping people safe from coronavirus in care homes is so important.
"At the same time, making sure people in care homes can see people and have visitors.
"I want to make sure that as well and balancing the two is the challenge."
Hancock said that, previously, scientific advice had been that the virus could only be passed on by people with symptoms, however we now know that is not the case.
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- Good Morning Britain
- Susanna Reid
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