Google unveils AI-powered 'magic wand' for  Workspace

Google unveils AI-powered ‘magic wand’ for Workspace: System will create emails, blogs and presentations for you

  • Google announced it is adding AI-powered tools to Gmail and Workspace
  • The system will write emails, marketing blogs and meeting notes for you
  • READ MORE: Google launches its ChatGPT competitor BARD

Google on Tuesday unveiled a ‘magic wand’ that creates marketing blogs, training plans and other text documents for users.

The announcement is the tech giant’s new generative AI system rolling out to Google Workspace, adding new capabilities to Docs, Sheets, Slides and Gmail.

The system will be able to summarize message threads in Gmail, craft slide presentations, personalize customer outreach and take meeting notes – all on its own. 

Google’s AI creates text based on bullet points provided by users, which it can then produce emails, imagery and audio depending on the project. 

The unveiling comes one day before its rival, Microsoft, is set to make a similar announcement.

Google is easing up your workload with artificial intelligence. The tech giant is rolling out a system to Workspace that creates emails, presentations and takes meeting notes for you

Google has been trying to catch up in the AI race dominated by OpenAI’s ChatGPT and Microsoft’s AI-powered Bing search engine.

And while Tuesday’s announcement is a step in the right direction, the AI-powered tools will only be available to a group of US-based ‘trusted testers’ this month. 

However, the AI will launch to the public with features to ease the workload.

In a demonstration, Google shows the technology at work drafting up a job posting for a regional sales representative in Docs.

A blank page with a notification at the top reads, ‘Help me write,’ to which the ‘user’ types ‘Job post for a regional sales rep.’

The AI quickly creates text, which can be edited to fit the company’s specifications. 

‘Whether you’re a busy HR professional who needs to create customized job descriptions, or a parent drafting the invitation for your child’s pirate-themed birthday party, Workspace saves you the time and effort of writing that first version,’ Google shared in a press release.

‘Simply type a topic you’d like to write about, and a draft will instantly be generated for you. With your collaborative Al partner you can continue to refine and edit, getting more suggestions as needed.’ 

In a demonstration, Google shows the technology at work drafting up a job posting for a regional sales representative in Docs. A blank page with a notification at the top reads, ‘Help me write,’ to which the ‘user’ types ‘Job post for a regional sales rep’

The AI quickly creates text, which can be edited to fit the company’s specifications

For the case of taking note meetings, users jot down a few bullet points and the AI rewrites them into a ‘polished summary’ that can be shared with their team.

Google Cloud is also receiving a dedicated chatbot that generates text, images, code, videos, audio, and more from simple natural language prompts.

Ritu Jyoti, Group Vice President, Worldwide Artificial Intelligence (AI) and Automation Research, IDC, said in a statement: ‘Google Cloud is bringing decades of AI research, innovation, and investment to the world with the launch of Generative AI support in Vertex AI and Generative AI App Builder.

‘With this, Google Cloud is poised to enable a whole new generation of builders, innovators, developers and doers to harness the power of AI in novel ways. 

‘Google Cloud’s vision to empower teams, transform industries and truly change the world for the better is inspiring, and what sets them apart is their thoughtful yet bold approach, grounded in their deep commitment to responsibility.’ 

Vertex AI, Google Cloud’s machine learning platform for training and deploying ML models and AI applications, will help users address content generation, chat, summarization and classification cases.

Santosh Bardwaj, SVP, Global Chief Data & Analytics Officer at CNA Insurance, said, ‘ Since its launch, Vertex AI has helped transform the way CNA scales AI, better-managing machine learning models in production.

‘With Generative AI support in Vertex AI, CNA can now tailor its insights to best suit the unique business needs of customers and colleagues.

Google’s AI can create a polished summary of your meeting notes that can be sent to your team

And the upgraded AI App Builder helps developers create bots, chat apps, digital assistants and custom search engines.

In another enterprise software example, Google showed how a fictional furniture business could build better customer-service chatbots capable of generating images and text, like showing how a corgi dog would look on a mid-century modern chair.

The chatbot could integrate with a payments system so a shopper could then buy the chair, a promotional video showed.

Microsoft, meanwhile, has teased a Thursday event about how it is ‘reinventing productivity with AI,’ which is expected to showcase its competing Word processor.

The advances reflect how ChatGPT has spurred a race in Silicon Valley to imbue products with so-called generative AI, which learns from past data how to create content anew, just like the chatbot sensation.

Microsoft, Alphabet and peers are investing billions of dollars in building and deploying the technology, hoping the business they win from speeding up writing and creative tasks for office workers will far outweigh the costs of these endeavors.

‘This next phase is where we’re bringing human beings to be supported with an AI collaborator, who is working in real-time,’ Thomas Kurian, Chief Executive of Google Cloud, said in a press briefing.

Microsoft’s generative AI rollout so far has outpaced that of Alphabet, which is wary of societal harm and damage to its reputation as a reliable source of information.

Such software remains prone to inaccurate responses known as ‘hallucinations.’

A factual error that Alphabet’s chatbot Bard made in a demo last month contributed to a $100 billion slump in its market value. 

However, Microsoft drew the scrutiny of its own when its Bing search chatbot professed love or made threats to test users.

Kurian said Google remains ‘deeply committed to responsible AI,’ giving controls to customers and reviewing the proper use of its products. Microsoft has also added safeguards to its search software.

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