A hungry woman was left furious after her Domino's pizza was "half-eaten by the delivery driver".
New mum Kellie Lewis ordered a large stuffed-crust pizza from the a branch of the fast food giant in Old Town, Swindon, on July 15 and planned to enjoy the meal with her husband at home.
But Kellie, 28, was shocked to notice there were allegedly three slices missing and one left half-eaten from the £29.49 pizza, which she believes were scoffed by the delivery driver.
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"We have a four-month-old baby and I hadn't eaten all day, so I ordered a pizza because I wanted some food," the customer service worker recalled.
"It was a mess. Half of it was gone, and it was all over the place. It looked like it had been half eaten. It's crazy, there were half slices.
"About three slices were missing. You get 10 in a large, and we didn't have 10, we had around seven.
"I couldn't touch it, I didn't know where it had been, I was just shocked.
"It's awful, especially when you've paid so much money for it. It's £30 down the drain – I want a pizza, not nothing."
Domino's said it has now resolved the problem with Kellie, but the experience has left her shaken.
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Kellie, who used to work at the chain, said the drama started before the pizza even arrived as she spent about 15 minutes hunting down the driver.
"The delivery driver couldn't find me. I stood in the town centre in my dressing gown, and it was pouring it down with rain.
"All they kept saying was that they were in a car park, so I was walking around town trying to find my pizza.
"The delivery driver found me about 15 minutes later, gave me my pizza and left. So I really don't know what happened to it during that time."
The mum-of-one said she then rang Domino's to complain but wasn't satisfied with their reply, and even claimed a manager hung up on her.
"I phoned Domino's, and they said it was fine when it left. But I wasn't having it, I wasn't happy.
"I managed to speak to a manager who said that I should email a picture and call him back in ten minutes.
"So I emailed him a picture, called him back and he said that there wasn't a problem when it left and hung up on me.
Kellie claimed she contacted the store again and escalated the issue to Domino's head office.
She said she was eventually given vouchers by the company as a gesture of goodwill but added she "doubts she will spend them" as she will now think twice about ordering from the chain.
"I've always liked Domino's and ordered from them quite a lot. I used to work there when I was a teenager," she added.
"They're a go-to takeaway for me but this experience has put me off ordering from them. I won't order from them again."
Domino's said yesterday (Sunday, July 23) that the group has spoken with Kellie to resolve the issue.
A spokesperson said: "We're pleased to say the customer has confirmed that this has since been resolved to their complete satisfaction. We work hard to ensure that every product leaves our stores in perfect condition."
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